Account Verification

Frequently Asked Questions

Our F.A.Q page is an excellent resource for getting answers to your most burning questions relating to your trading account. If you are not able to find what you are looking for here, feel free to send us your query through our Contact Us page.

The verification of your trading account is required in order to provide you with the best possible service and comply with financial service regulations. Your information is always kept confidential and is only used for compliance purposes.
We will need a current address verification document: Bank statement, Utility bill or any official document (dated less than 3 months old) where your name, address and issue date are visible
We require you to verify your identity with a color scanned copy of your valid government-issued ID or Passport.
Yes, we require both account holders to provide their verification documents
The preferred method for submitting your documentation is by uploading them via your account. Upload: Log in to ‘My Account’ to upload documents in a secure environment. Email:
In order to open a corporate account we would require the following documents: A Certificate of Incorporation (the document that states that your company is incorporated according to the local government regulatory agency). Articles of Incorporation (the document that states the purpose for which the company was formed, indicating the members of the company and shareholders of the company). Identification and proof of address documentation for any shareholder holding more than 10% of the company shares.
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