Account Withdrawals

Frequently Asked Questions

Our F.A.Q page is an excellent resource for getting answers to your most burning questions relating to your trading account. If you are not able to find what you are looking for here, feel free to send us your query through our Contact Us page.

To make a withdrawal you must first log in to the client area of the Centrum Markets. Navigate to the section labelled ”Funds” and then ‘Withdraw funds’ on the left-hand side menu. Next, select the account and payment method you would like to use and complete the form with the payment details. Once complete, simply click the ‘continue’ button. You may check the status of your withdrawal anytime in the ‘Transactions History section on the left-hand side.
Yes, Centrum markets offers instant withdrawals for E-Wallets deposits
Withdrawals are processed within the working hours, from Monday to Friday.
Your withdrawal request can be declined in the following cases: a. Insufficient amount in your account b. Having unavailable margin due to open positions c. Breach of Terms and Conditions and Centrum markets Policies d. Any suspicious activity or abuse.
All withdrawal requests are typically processed by our accounting department within one working day, however the time required for the funds to be transferred will depend on the payment method used. Bank transfers are typically processed by us within 1 working day, however, it may take approximately 3-5 business days for the funds to be credited to your account. Credit or debit card withdrawals are also typically processed by us within 1 working day, however, it may take up to 10 working days for the funds to be credited to your account. All other payment methods are processed accordingly. Ewallets are the fastest and easiest payment, verification and withdrawal method offered by Centrum Markets.
To withdraw funds from your Centrum Markets client account, you may use your registered deposit method, Ewallet, credit/debit card, local payment solutions, or request a bank wire transfer. Withdrawals will be processed back to the same method as funding for the account. Please note that third-party funding or withdrawals are prohibited.
If you would like to cancel or decline a withdrawal request you may do so by informing us via Live Chat, email at accounting@centrummarkets.com, or by phone.
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